If It’s Gonna’ Be…I’d Rather It Not Be Up To Me…

There’s an old saying about not defecating where you eat…well, I would never do that, and it really doesn’t have anything to do with what I’m about to share…

The problem here is…I live near where I work, not that I do the aforementioned defacating…I could walk to and from work if I had to, and I have…so if an emergency were to say spring up…maybe the store night manager has to leave in a hurry?…who they gonna’ call?…yeah, it was me…and it was after putting in a 9 hour day…I had just gotten home and was settling into my favorite old-man Bahama shorts and t-shirt… maybe even a quick nap since my wife was away at church for the next hour…when the cell phone started ringing…

Normally, I would have just let it ring and go to voice mail…but no, my son, thinking he was doing me a favor, hurried over to pick it up…some day, God as my witness, I’m tossing that kid outta my house…

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And of course it’s someone from the store…and of course he felt that I needed to take the call rather than lay down and nap in peace for an hour…and yes, it was the store and they asked if I could return to work for another fun-filled 5 hours as the night manager…see, here’s the thing, remember I said I could walk to work…well, it turns out I wasn’t even the first choice to fill the role…I wasn’t called until they were left with no choice…maybe I should be grateful for not calling me until everybody else said no…but for some reason I feel like my talents were disrespected by them not calling the easiest, closest alternative?…how screwed up is that ass-backward logic, right?…

The everyday role I have in the store is also shared by 5 other employees…when you have a store open 24/7 and 7 days a week, you need lots of leaders…and if you’ve ever read anything else I’ve ever written, you would know that I’m the token old man…older than any two of them put together…so when an emergency like this pops up… and it really doesn’t, this is the first time ever…but when it does, you can bet that these young whippersnappers are off doing fun things…not laying around in their old man shorts and t-shirts…

To wrap this up, the night went smooth with no problems and I was done by 1 AM…I do have to laugh though…the youngster who is in charge of scheduling said that I can just leave early from one of my shifts this week…I may be getting old, but why the hell would I leave early at a later date and lose the overtime I put in last night?…making the 14 plus hours I worked all at straight time?…sorry kid, I may be old and you may be smarter than me…know all the new math and stuff…but I still remember the value of time and a half vs. straight time…the value of a buck vs. a buck-and-a-half…grow up!…

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Is It Finally the Right Time?…

I got home this morning after working an overnight shift at the grocery store, and after powering down a couple of mini-cinnamon buns and a glass of iced-tea, I checked my upcoming work schedule on the website…probably should have checked my sugar…but I saw an item that stuck out immediately…as part of my company’s community outreach, I found that I have been volunteered to work at an upcoming pet adoption show in June…

I love dogs…just about all of them…even the three that bit me when I was delivering packages…while I don’t necessarily love them…wasn’t their fault…well-behaved dogs come from owners who treat them well, and who give them the chance to inter-act with both people and other dogs…in the area I used to deliver to, there were 3 pit bulls…everyone has heard the horror stories about this breed…but these 3 dogs, all owned by separate families and adopted (rescued), were 3 of the sweetest dogs I had on my route…they had responsible owners who treated them well and gave them a chance to inter-act…

I thought that this day of service might also be a chance to adopt a new family pet…our family beagle passed away this winter…

Goodbye Bailey…You’ll Be Forever In Our Hearts…

…and to be honest, I still haven’t gotten over losing him…I’m still living in the house that Bailey owned…we had him for 14 great years…many nights when my wife was traveling and the kids were away at school, it was just me and Bailey…more often now, I think about another dog in the family… would we get another beagle?…something different?…can we afford another mouth to feed in the house?…afford the additional cost of vet visits and kennel costs if we go on vacation?…do I want to invest the time in raising a new dog the right way?…do we really need that Complication in our lives right now?…

We bought Bailey from a pet store when he was a puppy and his mark on our family will be forever…is it time to let him go and allow a new dog to make its mark on our family?…and in our kitchen?…our family room?…the office and the bedrooms?…get back to you on that one…

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“Excuse Me Sir, But I Am Not A Liar”…

Had a strange, somewhat interesting conversation with a customer at the market the other day. This customer was in search of a manager who he thought could somehow enable corporate changes in our policy of who gets carded when purchasing alcohol in our store. He found me instead…which is to say his dream of corporate change was about to head over the falls in a barrel…a cheaply one made at that…

…So this gentleman’s disagreement was that we were lying about WHY we card our customers when purchasing alcohol…I gave him the most obvious answers…the answers he was really entitled to…not good enough for him…he insisted I tell the truth…I promised him I was…not good enough…the real truth, like him, was out there, and he wanted that other truth…tiring of his personal agenda, I pressed him back to tell me why he thought we carded all customers…his answer was both simplistic and obvious…Captain Obvious-like obvious…his answer was liability

It was here that I decided I had enough of this conversation…of course we do it to reduce our liability…what company doesn’t put rules in place to protect themselves from liability?…he then went on a rant about how this country had too many regulations…how the population was too divided against itself…how there were too many hand-outs…our politicians were failing in their duty to us…he was really warming up now…and starting to Infect other customers happy little Saturday morning grocery shopping experience…time to change the subject back to his initial complaint…so I simply asked him if for some reason he had been denied a purchase in our establishment today…his answer was almost ridiculous when you consider all the argument he had put into it…he only drinks once, maybe twice a year…my first thought was that maybe today was one of those days?…a thought I kept to myself by the way…

 After a couple of minutes of back and forth I decided I had to politely end this guys dream…EA164E10-C2FD-4190-A954-F50535481935…one technique I’ve developed is to politely ask the customer’s name and shake their hand signaling my intention to move on and end a pretty much no-win circular conversation…but with this guy I felt a couple things needed to be cleared up first…after all I gave this guy a lot of time…so I made sure that he understood that his wish for us to change our carding policy would not happen, not even a little bit…and for some reason…using this interaction to improve my ability to understand other people’s motives…I was interested to know what this customer’s political party affiliation was, if he had one?…his complaints of too many regulations…of a nation divided…his objection to some, not all social programs (hand-outs)…of politicians who fail to do what he thought was right (drain the swamp?)…and his answer didn’t surprise me…

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Recycling My Tribute To Santa’s e-Commerce Mutants…An Annual Holiday Classic?…

As a driver delivering packages for Federal Express, this particular Saturday was always among my least favorite. In all the boroughs and townships that my route 9588D292-8E1D-4386-A09B-51FA9C508A65consisted of, it was fire truck Santa Clause day…I despised it…so much so that last year I wrote my own fantasy / true life tribute to my fellow drivers at FedEx Home Delivery and all they deal with during the busy holiday season…all they have to work around on fire truck Santa day…I’ve included it below…give it a read if you have some time…

 

Santa And the e-Commerce Mutants

Today…down at the grocery store…things come full-circle as the bearded wonder makes a visit to my new workplace…but unlike all those years as one of Santa’s e-Commerce mutants…happily…thanks to my quirky schedule…I won’t have to deal with all of the craziness that comes with a Saturday morning with Santa and kids all hopped up on candy canes and Hershey Bars…and today I can look on…Silent…from my front window as the fire truck Santa and his volunteer fire fighting elves…(thank you for your service boys)…make their way through my neighborhood blowing their siren…ringing the bell…honking their horn…all to let kids know that Santa and his helpers are just outside…blocking traffic…and handing out candy canes left over from last year’s Christmas ride…you don’t really think the townships and boroughs throw the leftovers out, do ya?…

To my former co-workers and friends at FedEx…be safe today and hang in there…it’s almost over…until January when everyone starts spending those gift cards they got for Christmas…during all those on-line after-Christmas sales…sometimes e-Commerce really sucks…

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